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Contact Astellas Pharma Ltd

If you would like to contact us, please select from the options below:

General Contact

Please kindly note that queries submitted via this website are only monitored between the hours of 8.30am – 4.30pm, Monday-Friday . Queries are not monitored on the weekend or on public holidays.In the event of an emergency please contact your doctor or emergency services.

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Astellas Pharma Ltd is not able to provide advice to patients. If you have a question specific to a medical condition, therapy area, or one of our products, please consult with your local healthcare professional. In the event of an emergency please contact your doctor or emergency services.

Healthcare Professionals

The following channels are intended for use by Healthcare Professionals, if you are not a Healthcare Professional please use our General Contact form if you need to get in touch with us.

Medical Information and adverse event reporting

If you have a question relating to an Astellas product and/or want to report an adverse event, please call us on 0800 783 5018, or via email at

Product Supply Queries

If you have a query relating to the supply of any Astellas Pharma Ltd. product, please call the Customer Services team on 0203 379 8721, or send an email to


The Astellas Corporate Communications team will respond to calls and emails from journalists.

For general media enquiries, please call the Press Office on +44 (0)7919 302 926 or email

NPR17018UKg – June 2018

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